PRUSafe Dengue

PRUSafe Dengue can be purchased in the Pulse by Prudential app via its e-store, PRUShoppe.

To download the app, access the Apple App Store or Android Play Store here and create a login.

You will need to have your SingPass login details to sign up.

This is a micro-insurance plan providing highly affordable dengue coverage for 3 months.

• If you are diagnosed with Dengue Fever, you will receive a one-time lump sum payout under the Get Well Benefit of S$500 per policy term.
• You are also entitled to the Hospital Cash Benefit payout of S$200 for every 24 hours of hospitalisation, due to Dengue Fever, up to maximum of 5 days per policy term.
• You will be covered under this policy for death due to Dengue Fever, with a sum assured of S$20,000.

Note: We cover for Dengue Fever only and will not pay for any death or hospitalisation expenses incurred by the life assured as a result of any other cause or illness. Please refer to the policy contract for the exact terms and definitions. “Dengue Fever” means the diagnosis of dengue by a Registered Medical Practitioner confirmed by either a dengue antigen (NS1 Antigen) test or a dengue serology test. The diagnosis of Dengue Fever as stated above must be the first diagnosis in Singapore within the policy term.

You are eligible to buy PRUSafe Dengue microinsurance cover if you are a Singapore resident with a valid NRIC/ FIN between the ages 18 to 69 (age last birthday). Each eligible customer will only be incepted for one PRUSafe Dengue plan at any one-time.

You will need to have your SingPass login details to sign up.

Premium is S$5.00, inclusive of the prevailing rate of Goods and Services Tax (GST). Please note that the prevailing rate of GST is subject to change. Payment can be made in-app via Credit Card.

The coverage is for a period of 3 months from the date you sign up via the Pulse by Prudential app.

A waiting period of 10 days applies, during which you are not covered. After that, the benefits under the plan will be payable.

The coverage is for a period of 3 months from the date you sign up.

If you are diagnosed with Dengue Fever and pass away within 14 days from the date of diagnosis, we will pay the sum assured of S$20,000.

The policy ends once a claim for this benefit is paid.

For details, please refer to the policy document.

If you are diagnosed with Dengue Fever and is hospitalised, we will pay S$200 per day of hospitalisation up to a maximum of 5 days per policy term.

Each day of hospitalisation is a full 24-hour period.

For details, please refer to the policy document.

If the life assured is diagnosed with Dengue Fever, we pay a one-time benefit of S$500 per policy term.

For details, please refer to the policy document.

Yes, you have a 7-day free-look period starting from the inception date (coverage start date) of your policy to review the terms and conditions.

If you decide that this policy is not suitable for your needs, you may cancel the policy within the 7 days period by accessing PRUServices > PRUSafe Dengue > and select the “Cancel Policy” option that is available in the Pulse by Prudential app.

Once you make the cancellation, we will refund the premium you have paid.

Do note that the option to cancel your policy is only within the 7-day free-look period and that cancellations can only be made via PRUServices in the Pulse by Prudential app.

You will not have the option to cancel your policy after this 7-day free-look period.

Yes, there is a waiting period for the PRUSafe Dengue microinsurance coverage. We will not cover you if the signs and symptoms of Dengue Fever start within 10 days from the cover start date of the policy.

For Hospital Cash Benefit and Get Well Benefit, please access My Policy > PRUSafe Dengue > Submit a claim in the Pulse by Prudential app. After filling out the form and submitting required documentation, your claims will be processed.

For Death Claims, please access the Death Claim submission forms on our website https://www.prudential.com.sg/services/claims/how-to-submit-a-claim. You may email to pulse.ecosystem@prudential.com.sg or submit the documents at the Customer Service Center.

Should you have any questions about your claims, please email us at pulse.ecosystem@prudential.com.sg or call us at +65 6714 3939 (Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).

No, the PRUSafe Dengue plan is not automatically renewable after the 3 months policy term has ended. You can, however, re-purchase the policy again in the app to extend your coverage.

Please email us at pulse.ecosystem@prudential.com.sg or call us at +65 6714 3939
(Monday to Friday, 8.30 am to 5.30 pm, excluding Public Holidays).

This is only product information provided by us. You should seek advice from a qualified advisor if in doubt.

Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs. Before replacing an existing accident and health policy with a new one, you should consider whether the switch is detrimental, as there may be potential disadvantages with switching and the new policy may cost more or have fewer benefits at the same cost.

This is for reference only and is not a contract of insurance. Please refer to the exact terms and conditions, specific details and exclusions applicable to this insurance product in the policy documents.

The information contained herein is intended to be valid in Singapore only and shall not be construed as an offer to sell or solicitation to buy or provision of any insurance product outside Singapore.

In case of discrepancy between the English and Mandarin versions of the product brochures, the English version shall prevail.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

Information is correct as of 29 December 2023.

This advertisement has not been reviewed by the Monetary Authority of Singapore.